Terms of Service

The following text outlines the terms of use for all Ultimate Member products, services and website.

Acceptance of Terms

The contract below outlines Ultimate Member Group Ltd’s terms of service (“the Agreement”). By downloading, installing and using Ultimate Member's products and services (“the Services”) you agree and acknowledge that you have read and accept this Agreement in its entirety, and agree to be bound by its terms. These terms of service apply to all users of the Services, including users who have purchased extensions.

Amendments

Ultimate Member Group Ltd. (“Ultimate Member”) reserves the right, at its sole discretion, to modify or replace the terms of this Agreement at any time. If the alterations constitute a material change, Ultimate Member will notify you by posting an announcement on the Ultimate Member website. What constitutes a material change will be determined at Ultimate Member’s sole discretion. You shall be responsible for reviewing and becoming familiar with any such modifications. Using our Services following notification of a material change to this Agreement shall constitute your acceptance of the Agreement as modified.

Terms of Service

Ultimate Member is providing this service on an “as is, as available” basis without representation or warranty of any kind. Ultimate Member does not guarantee as to the continuous availability of the service or of any specific feature(s) of the service. Ultimate Member will inform you of any significant changes to the service it may occasionally make.

Plugin Licensing

Ultimate Member is licensed under the GPL version 2 (click here to find out more about the GPL).

Warranty

Ultimate Member makes no representation, warranty, or guarantee as to the reliability, timeliness, quality, suitability, availability, accuracy or completeness of the Services. Ultimate Member does not represent or warrant that (a) the use of the Services will be secure, timely, uninterrupted or error-free or operate in combination with any other hardware, software, system or data, (b) the Service will meet your requirements or expectations (c) errors or defects will be corrected, or (d) the Services are free of viruses or other harmful components.

In addition to the above disclosure, Ultimate Member is licensed under The GNU General Public License; Version 2 (v2). For the developers’ and authors’ protection, the GPL also clearly explains that there is no warranty explicitly implied for the use of Ultimate Member or it’s derivatives.

Limitation of Liability 

In no event shall Ultimate Member be liable under contract, tort, strict liability, negligence or any other legal theory with respect to the services for any lost profits or special, indirect, incidental, punitive, or consequential damages of any kind whatsoever. Notwithstanding the foregoing, in no event shall the total liability of Ultimate Member, for all damages, losses and causes of action whether in contract, tort including negligence, or otherwise, exceed the aggregate dollar amount paid by the User claimant to Ultimate Member in the twelve months prior to the claimed loss, damages or other such alleged event giving rise to the basis of claim.

Release and Indemnity

You hereby expressly and irrevocably release and forever discharge Ultimate Member, including the company's directors, employees, agents, representatives, independent and dependent contractors, licensees, successors and assigns of and from any and all actions, causes of action, suits, proceedings, liability, debts, judgments, claims and demands whatsoever in law or equity which you ever had, now have, or hereafter can, shall or may have, for or by reason of, or arising directly or indirectly out of your use of the Services.

You hereby agree to indemnify and hold harmless Ultimate Member, including the company's directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors and assigns from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys’ fees, resulting from or arising out of (i) a breach of this Agreement, (ii) the use of the Services, by You or any person using your account, or (iii) any violation of any rights of a third party.

General

If a court of competent jurisdiction holds that any provision of these Terms is invalid or unenforceable, the remaining provisions will remain in full force and effect, and the parties agree to modify the invalid or unenforceable provision by replacing it with such valid and enforceable provision as most closely achieves the original intent and economic effect of these terms as originally drafted. These terms are governed by and are to be construed in accordance with Scottish Law and Ultimate Member and the Customer submit to the non-exclusive jurisdiction of the Scottish Courts for the purposes of resolution of any dispute.

Site Content

All site content, including imagery and documentation that is published on ultimatemember.com is the property of Ultimate Member. Any replicated site content must be authorized in advanced. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Ultimate Member.

Privacy Policy and Data Protection

The customer acknowledges that it is necessary for Ultimate Member to collect, process and use customer data in order to to process orders and purchases, manage VAT and for the Ultimate Member website to function correctly.

Licensing

Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get updates and support for purchased extensions and themes. For purchases that include an automatically renewing subscription, you will get access to support and updates for as long as you have an active subcription and it has not expired. After one year, license keys will be renewed at a 30% discount from the purchase price of a new license. Please note: the 30% discount will be applied to the full price of the extension at the time of renewal and not the price paid when the extension was first purchased. We reserve the right to remove or alter the amount of discount given on renewals.

Pricing

Ultimate Member reserve the right, at any time, to modify or discontinue, temporarily or permanently, support or any of our products with or without notice. Prices of all products are subject to change. Notice of price changes will be made on the site.

Software Updates

Updates are included for free for one year or for as long as you have an active subscription . If you have a valid and active license key,  updates will be delivered automatically from the WordPress dashboard.

Support Services

Support for purchased extensions is given up to one year after the purchase date.  If you wish to get support after one year, you must renew your license key or purchase a new license for the extension you wish to get support for. For purchases that include an automatically renewing subscription, support will be provided for as long as the subscription remains active. Please read more about our support here.

Refunds

If you have problems getting extensions to work, we will be happy to provide a full refund within 30 days of the original purchase. After 30 days, no refunds will be given.

Refunds for Core Extensions Bundle: Core Extensions Bundle is not eligible for refunds due to the nature of their extreme discounted rate. This is explained further on the bundle page.

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